INFORMATION FOR PASSENGERS

Operating 24/7 through Covid-19

The safety of customers and drivers is paramount.

  1. Cleanliness of our cars is a priority during this time meaning our drivers have been briefed to regularly disinfect their vehicle’s interior with disinfectant wipes which will be disposed of in the correct manner.
  2. We would recommend all customers where possible to use the Value Cabs App for bookings. The App can be downloaded from the App Store or Play Store and once downloaded this is the quickest and easiest way to book your taxi without the need to contact the call centre.
  3. Pay by card if you can- using the app to book and pay. This cuts down the contact points between you and the driver.
  4. When there are 1 or 2 passengers, we would recommend that they sit in the back of the taxi. We have implemented a maximum of two passengers per vehicle policy. If you have more than two passengers you should book a second taxi or one of our multiseat vehicles that can accommodate up to 4 passengers.

During this time will continue to monitor the Public Health Agency advice closely and endeavour to make necessary changes to help protect our passengers, employees and our drivers. Should you require any further information please do not hesitate to contact our management team on 02890660099 or via our email address.

Thank you for your assistance in this matter.